CODE of ETHICS
Our code of Ethics, Our Conduct, Our Rules
- Clear and transparent prices
- No extra costs\
- The exact description of the flat, the area, the services
We have a few simple rules and work with absolute transparency.
Always be there for our guests. Always be available.
Maintain high standards of quality and Hospitality and keep our guests at the centre of all our attention.
Our code of ethics guides our rules.
We are committed to providing accurate information and content.
We are committed to answering you’re every question and addressing every issue with commitment.
We do not promise what we can never deliver. We will give you the same care and attention that we would give ourselves, and we will always take your advice and criticism into account.
We always guarantee our assistance and availability.
CODE OF CONDUCT
Our organisation always respects and complies with the applicable laws and tax regulations of our country.
We are committed to conducting our business in a transparent, fair and ethical manner at all times.
We will have zero tolerance for any unfair or unfair behaviour or could be considered unfair, unjust, fraudulent, abusive, discriminatory on the grounds of race, colour, religion, age, gender, sexual orientation, disability, nationality, marital status, and any other discrimination.
We are committed to respecting our guests’ privacy and confidentiality and users’ data at all times. We will only acquire and retain information necessary for our business’s effective operation to appropriately
handle all data. We do not and will not share confidential information that comes into our possession with third parties.
Our employees bind our company’s zero-tolerance policy towards unethical business practices and the basic rules of Hospitality.
We undertake not to have any improper or indirect benefit from the use of our site. All information, news, and content published will be for the sole purpose of informing our guests that we do not have any commercial or other relationship with anyone. No judgment will or can ever be influenced or merely biased. You will always have impartial and objective information. We will endeavour to the best of our ability, on a reasonable basis, to ensure that information and content is reported honestly, accurately and impartially. We will attempt to answer any questions you may have by addressing each issue with commitment.
You will never get formal answers and stereotypical smiles, we will be respectful of your every need.
Only making sure that each of your questions has a clear, specific and decisive answer, and if we cannot do this, we will be ready to admit our negligence and remedy it. We will pay great attention to the questions or requests that you ask us, respecting your every need and above all, trying not to disappoint any of your expectations.
The consideration of others is the basis of our profession. Life is full of surprises, so of course, we are ready for the unexpected. Trivial answers or negative defensiveness are our enemies and unfriendly to our principles of Hospitality.
We strive to ensure that your journey does not result in unpleasant surprises and that your dreams remain intact.